Simple transparent pricing that works
What's included
200 credits / month
Dashboard
Connect 1 store
Review requests by email
WhatsApp support
SMS & WhatsApp (client-facing)
Intelligent review routing
Template customization
What's included
800 credits / month
Intelligent routing: 1–3★ → Private support · 4–5★ → Public platform
Personalized post-purchase SMS
Personalized email (name, product)
Automated follow-ups (non-respondents)
WhatsApp support
Review collection page customization
WhatsApp (client-facing)
Advanced campaigns
AI review responses
Advanced analytics
FiveUp branding removal
What's included
1,500 credits / month
WhatsApp unlocked
Anti-dispute campaign — long delivery
Re-marketing — 4–5★ customers only
AI review responses
Analytics 360° — rating, reviews, date filters
Customization — template in brand colors
No FiveUp logo (optional)
2 stores (Coming soon)
Advanced auto-replies (Coming soon)
What's included
3,000 credits / month
Template created by the FiveUp team
Multi-store (unlimited)
Open API + webhooks
Multilingual (FR / EN / ES)
Dedicated Account Manager
Competitor analysis (Coming soon)
Find the plan that's right for you
Foundations
| Discover | Launch | Growth | Scale | |
|---|---|---|---|---|
| Connected stores | 1 | 1 | 2 | 5 |
| Tokens included / month | 200 | 800 | 1500 | 3000 |
| FiveUp branding removal | — | — |
Sending channels
| Discover | Launch | Growth | Scale | |
|---|---|---|---|---|
| Fixe | Perso | Perso | Perso | |
| SMS | — | |||
| — | — | — |
Automations
| Discover | Launch | Growth | Scale | |
|---|---|---|---|---|
| Intelligent routing | — | |||
| Automated follow-ups | — | |||
| Rules — routing configuration | — | |||
| Anti-dispute delivery campaign | — | — | ||
| Re-marketing satisfied customers campaign | — | — | ||
| AI automated review responses | — | — | ||
| Advanced auto-replies | — | — | — | |
| Dormant customer campaigns | — | — | — |
Analytics
| Discover | Launch | Growth | Scale | |
|---|---|---|---|---|
| Basic dashboard | ||||
| Rating & review trends (all platforms) | — | — | ||
| Filter by date & platform | — | — | ||
| Advanced multi-platform analytics | — | — | — | |
| Automatic competitor analysis | — | — | — | Coming soon |
Customization
| Discover | Launch | Growth | Scale | |
|---|---|---|---|---|
| Customization — brand template (logo, colors) | — | — | ||
| Template created by the FiveUp team | — | — | — | |
| Multilingual FR / EN / ES | — | — | — |
Integrations
| Discover | Launch | Growth | Scale | |
|---|---|---|---|---|
| Shopify / WooCommerce / Wix | ||||
| Google My Business | — | |||
| Trustpilot | — | |||
| Open API + webhooks | — | — | — |
Support
| Discover | Launch | Growth | Scale | |
|---|---|---|---|---|
| WhatsApp support | ||||
| Dedicated Account Manager | — | — | — |
Frequently asked questions
If you don't find your answer here, our team is ready to help you set up FiveUp, connect your tools, and start getting more 5 star reviews.
Turn your reviews into a competitive advantage
Connect FiveUp and turn every customer into social proof automatically, with no extra work for your team.
